.crm-coach-crm-status-column{text-align:center;width:3.25rem}.crm-coach-crm-status-button{background:color-mix(in srgb, currentColor 10%, var(--mobile-scheme-surface));cursor:pointer;border:1px solid;border-radius:50%;place-items:center;width:2rem;height:2rem;padding:0;transition:transform .15s,box-shadow .15s,background .15s;display:inline-grid}.crm-coach-crm-status-button:hover{box-shadow:0 .28rem .75rem color-mix(in srgb, var(--mobile-color-admin-accent) 28%, transparent);transform:translateY(-1px)scale(1.05)}.crm-coach-crm-status-button:focus-visible{outline:2px solid var(--mobile-color-admin-accent);outline-offset:2px}.crm-coach-crm-status-button svg{fill:currentColor;width:1.08rem;height:1.08rem}.crm-coach-crm-status-button.is-crm-empty{color:var(--mobile-scheme-outline)}.crm-coach-crm-status-button.is-crm-contacted{color:var(--mobile-color-success)}.crm-coach-crm-status-button.is-crm-reminder{color:var(--mobile-color-warning)}.crm-admin-data-table .crm-coach-table-row.is-crm-chat-active>td{transition:background .15s;background:color-mix(in srgb, var(--mobile-color-admin-accent) 24%, var(--mobile-scheme-surface))!important}.coach-crm-microchat{z-index:1200;border:1px solid var(--mobile-scheme-outline-variant);border-radius:var(--admin-radius-overlay);background:var(--mobile-scheme-surface);min-width:min(32rem,100vw - 2rem);min-height:min(23rem,100vh - 2rem);box-shadow:0 20px 70px var(--mobile-scheme-shadow);color:var(--text);resize:both;grid-template-rows:3.5rem minmax(0,1fr);display:grid;position:fixed;overflow:hidden}.coach-crm-microchat-pointer{z-index:-1;border-top:1px solid var(--mobile-scheme-outline-variant);border-left:1px solid var(--mobile-scheme-outline-variant);background:var(--mobile-scheme-surface-container-low);width:.9rem;height:.9rem;position:absolute;top:-.48rem;transform:translate(-50%)rotate(45deg)}.coach-crm-microchat.is-above-anchor .coach-crm-microchat-pointer{border:0;border-right:1px solid var(--mobile-scheme-outline-variant);border-bottom:1px solid var(--mobile-scheme-outline-variant);top:auto;bottom:-.48rem}.coach-crm-microchat-header{border-bottom:1px solid var(--mobile-scheme-outline-variant);background:var(--mobile-scheme-surface-container-low);box-sizing:border-box;cursor:move;-webkit-user-select:none;user-select:none;align-items:center;min-width:0;height:3.5rem;min-height:3.5rem;max-height:3.5rem;padding:.4rem 3.35rem .4rem .75rem;display:flex;position:relative}.coach-crm-microchat-identity{gap:.05rem;min-width:0;display:grid}.coach-crm-microchat-identity-line{align-items:baseline;gap:.38rem;min-width:0;display:flex}.coach-crm-microchat-identity-line [data-coach-crm-nationality]{flex:none;font-size:1rem}.coach-crm-microchat-identity-line [data-coach-crm-username]{color:var(--mobile-color-admin-accent);flex:none;font-size:.78rem;font-weight:760}.coach-crm-microchat-identity-line strong{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:.94rem;overflow:hidden}.coach-crm-microchat-identity-line .crm-coach-user-status{flex:none}.coach-crm-microchat-identity>small{color:var(--dim);text-overflow:ellipsis;white-space:nowrap;font-size:.72rem;overflow:hidden}.coach-crm-microchat-header button{border:1px solid var(--mobile-scheme-outline-variant);border-radius:var(--admin-radius-action);width:2.35rem;height:2.35rem;color:var(--text);background:var(--mobile-scheme-surface-container-highest);box-shadow:0 .18rem .5rem var(--mobile-scheme-shadow);cursor:pointer;place-items:center;padding:0;font-size:1.2rem;font-weight:800;line-height:1;display:grid;position:absolute;top:.55rem;right:.6rem}.coach-crm-microchat-header button:hover{color:var(--mobile-scheme-on-primary);background:var(--mobile-color-admin-accent)}.coach-crm-microchat-header button:focus-visible{outline:var(--admin-focus);outline-offset:2px}.coach-crm-microchat-layout{grid-template-columns:minmax(0,1fr) minmax(13rem,.42fr);min-height:0;display:grid;overflow:hidden}.coach-crm-microchat-conversation{grid-template-rows:minmax(0,1fr) auto;min-width:0;min-height:0;display:grid}.coach-crm-microchat-history{overscroll-behavior:contain;scrollbar-gutter:stable;flex-direction:column;gap:.55rem;min-height:0;padding:.75rem;display:flex;overflow-y:auto}.coach-crm-microchat-history.is-loading-older:before{content:"Loading older messages…";color:var(--dim);text-align:center;font-size:.75rem}.coach-crm-microchat-message{border:1px solid var(--mobile-scheme-outline-variant);background:var(--mobile-scheme-surface-container-low);border-radius:.85rem .85rem .25rem;grid-template-rows:minmax(0,1fr) auto auto;align-self:stretch;gap:.3rem;padding:.65rem .75rem .2rem;transition:background .9s,border-color .9s,box-shadow .9s;display:grid}.coach-crm-microchat-message.is-alternate{background:color-mix(in srgb, var(--mobile-scheme-surface-container-highest) 52%, var(--mobile-scheme-surface))}.coach-crm-microchat-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.coach-crm-microchat-message small{color:var(--dim)}.coach-crm-microchat-message-meta{grid-row:3;justify-content:space-between;align-items:center;gap:.75rem;height:.8rem;min-height:.8rem;max-height:.8rem;margin-top:auto;padding:0;font-size:.68rem;line-height:.8rem;display:flex}.coach-crm-microchat-message-author{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-weight:760;overflow:hidden;color:var(--mobile-color-admin-accent)!important}.coach-crm-microchat-message-time{text-align:right;flex:none;margin-left:auto}.coach-crm-microchat-message.is-new,.coach-crm-microchat-message.is-associated{border-color:var(--mobile-color-admin-accent);background:color-mix(in srgb, var(--mobile-color-admin-accent) 14%, var(--mobile-scheme-surface));box-shadow:0 0 0 2px color-mix(in srgb, var(--mobile-color-admin-accent) 16%, transparent)}.coach-crm-microchat-message-reminder{color:var(--mobile-color-warning);background:color-mix(in srgb, var(--mobile-color-warning) 13%, transparent);border-radius:999px;grid-row:2;justify-self:start;padding:.2rem .42rem;font-size:.72rem;font-weight:750}.coach-crm-microchat-compose{border-top:1px solid var(--mobile-scheme-outline-variant);background:var(--mobile-scheme-surface-container-low);grid-template-columns:minmax(0,1fr) auto;gap:.45rem;padding:.55rem .75rem .35rem;display:grid}.coach-crm-microchat-compose textarea{resize:vertical;width:100%;min-height:4.8rem}.coach-crm-microchat-compose>button{border-radius:var(--admin-radius-action);min-width:3.4rem;color:var(--mobile-scheme-on-primary);background:var(--mobile-color-admin-accent);cursor:pointer;border:0;align-self:stretch;padding:.45rem .65rem;font-weight:800}.coach-crm-microchat-compose>button:disabled{opacity:.72;cursor:wait}.coach-crm-microchat-reminder{color:var(--dim);grid-column:1/-1;align-items:center;gap:.5rem;font-size:.78rem;font-weight:750;display:flex}.coach-crm-microchat-reminder select{width:auto;min-height:2rem}.coach-crm-microchat-compose-status{color:var(--dim);grid-column:1/-1}.coach-crm-microchat-compose-status:empty{display:none}.coach-crm-microchat-spinner{border:2px solid color-mix(in srgb, currentColor 35%, transparent);border-top-color:currentColor;border-radius:50%;width:.8rem;height:.8rem;margin-right:.3rem;animation:.7s linear infinite coach-crm-microchat-spin;display:inline-block}.coach-crm-microchat-alerts{border-left:1px solid var(--mobile-scheme-outline-variant);background:var(--mobile-scheme-surface-container-low);min-width:0;min-height:0;padding:.75rem;overflow-y:auto}.coach-crm-microchat-alerts h3{z-index:1;background:var(--mobile-scheme-surface-container-low);margin:0 0 .65rem;padding:.75rem 0 .5rem;font-size:.95rem;position:sticky;top:-.75rem}.coach-crm-microchat-alerts [data-coach-crm-alerts]{gap:.55rem;display:grid}.coach-crm-microchat-alert{border:1px solid color-mix(in srgb, var(--mobile-color-warning) 35%, var(--mobile-scheme-outline-variant));border-radius:var(--admin-radius-action);width:100%;color:var(--text);background:color-mix(in srgb, var(--mobile-color-warning) 9%, var(--mobile-scheme-surface));text-align:left;cursor:pointer;gap:.25rem;padding:.58rem;display:grid}.coach-crm-microchat-alert strong{overflow-wrap:anywhere;font-size:.82rem}.coach-crm-microchat-alert span{color:var(--mobile-color-warning);font-size:.76rem;font-weight:750}.coach-crm-microchat-alert small{color:var(--dim)}.coach-crm-microchat-empty{color:var(--dim);text-align:center;margin:auto;font-size:.82rem}@keyframes coach-crm-microchat-spin{to{transform:rotate(360deg)}}@media (max-width:720px){.coach-crm-microchat{resize:vertical}.coach-crm-microchat-layout{grid-template-columns:1fr;overflow-y:auto}.coach-crm-microchat-conversation{min-height:23rem}.coach-crm-microchat-alerts{border-top:1px solid var(--mobile-scheme-outline-variant);border-left:0;min-height:9rem}}@media (prefers-reduced-motion:reduce){.coach-crm-microchat-spinner{animation-duration:1ms}.crm-coach-crm-status-button,.coach-crm-microchat-message{transition:none}}.coach-delete-modal-identity{align-items:center;gap:.3rem;display:inline-flex}.coach-delete-modal-copy{border:1px solid var(--mobile-scheme-outline);width:1.25rem;height:1.25rem;color:var(--mobile-color-admin-accent);background:var(--mobile-scheme-surface);font:inherit;cursor:pointer;border-radius:50%;place-items:center;padding:0;font-size:.72rem;font-weight:850;line-height:1;display:inline-grid}.coach-delete-modal-copy:hover,.coach-delete-modal-copy:focus-visible{border-color:var(--mobile-color-admin-accent);background:color-mix(in srgb, var(--mobile-color-admin-accent) 10%, var(--mobile-scheme-surface));outline:none}.coach-delete-modal-status.is-success{color:var(--mobile-color-success)}.coach-delete-modal-evidence{border:1px solid var(--mobile-scheme-outline-variant);border-radius:var(--admin-radius-control);background:var(--mobile-scheme-surface-container-low);gap:0;margin:.75rem 0;display:grid;overflow:hidden}.coach-delete-modal-evidence>div{border-bottom:1px dotted var(--mobile-scheme-outline-variant);grid-template-columns:minmax(8.5rem,.8fr) minmax(10rem,1.2fr);gap:.75rem;padding:.45rem .65rem;display:grid}.coach-delete-modal-evidence>div:last-child{border-bottom:0}.coach-delete-modal-evidence dt{color:var(--dim);font-size:.76rem;font-weight:720}.coach-delete-modal-evidence dd{overflow-wrap:anywhere;margin:0;font-size:.8rem}.coach-delete-modal-evidence .crm-agent-button-spinner{vertical-align:-.15rem;margin-right:.35rem;display:inline-block}